As is standard with all online gaming websites, every withdrawal must go through a brief audit before being released and subsequently sent. These audits are necessary to ensure several things including:
- The correct amount is being sent
- The playthrough on any bonuses has been met
- The winning players account info is correct
- No bonus abuse has been found : (more information on Terms and Conditions, sections 4.15 & 4.15a)
- There has been no fraudulent activity on the account such as the use of stolen credit cards or machine playing
- The correct info has been submitted for the appropriate payout method
( Due to the recent crash in bitcoin price, as of 15-06-2021 our third-party processor has temporarily extended the withdrawal timeframe to 1 - 7 Business days, we will return to our standard 1 - 3 business days very soon )
This all said we realize that when you request a withdrawal you want your money as quick as possible so it is our commitment to you to try to keep our authorization periods on all withdrawals for players with verified accounts under 48 hours, if not much less.
This means, barring any unforeseen circumstances with individual processors, players with approved docs can expect their withdrawals within 72 hours of their request, often quicker!
TIP: To make sure that when you win, you get your payout as quickly as possible, be sure to send in your security documents for pre-approval at your earliest convenience. This way, when you do request your withdrawal this important step will already be complete. Click Here (coming soon) for access to your security doc request form and get started now.